Shipping Policy
Shipping Policy
Thank you for shopping with Healing Vitals. Below you'll find important details about how and when your order ships.
Processing Time
All orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Once your order is packed and ready, you’ll receive a shipping confirmation with tracking details.
Domestic Shipping (U.S.)
We offer standard ground shipping through trusted carriers such as USPS, UPS, or FedEx. Delivery times typically range from 3–7 business days depending on your location.
Free Shipping: Free shipping on all US orders. International orders may be subject to additional shipping fees.
International Shipping
We do ship internationally to select countries. Please note:
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Delivery times vary by destination and may take 7–21 business days depending on customs clearance and carrier delays.
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Customs, Duties & Taxes: Healing Vitals is not responsible for any customs fees, duties, taxes, or import charges incurred during delivery. These are the responsibility of the buyer.
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Additional shipping fees to international orders may apply.
We recommend checking your country’s import regulations before placing an order.
Tracking Your Order
Once your package ships, you’ll receive a tracking link via email. Please allow 24 hours for the tracking info to update.
Shipping Issues & Lost Packages
If your order is delayed, lost, or damaged in transit, please contact us at support@healingvitals.com with your order number. While we are not responsible for carrier delays or lost packages, we will do our best to assist you.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have questions about your order or our shipping process, don’t hesitate to reach out using our contact forms on our website.